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KPIs – The Silent Killer of Collaborative Behaviour

 
Key Performance Indicators (KPIs) have been used for years to measure whether or not an employee is meeting expectations. Unfortunately, KPIs are driving unfavourable outcomes in a few different areas of business.

Strategic thinking and growth expert Richard Kelly discusses with Glenn Hartas the pitfalls of KPIs, and the necessity for using the right ones correctly, and judicious implementation.